Last updated: [July 2, 2025]
At Ochabloom, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us in any way.
1. Information We Collect
When you visit our store or place an order, we may collect the following types of information:
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Personal Identifiable Information (PII): such as your name, shipping address, email address, and phone number.
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Payment Information: processed securely via third-party providers like Stripe, PayPal, or Shopify Payments. We do not store your full credit card information.
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Order and Account Info: including products purchased, purchase history, and account preferences.
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Device Data: like IP address, browser type, time zone, and cookies to improve site performance and personalization.
2. How We Use Your Information
We use the information we collect to:
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Process and ship your orders
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Communicate with you (e.g., order confirmations, shipping updates, customer support)
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Improve our store and user experience
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Prevent fraud or abuse
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Comply with legal obligations
3. Sharing Your Information
We only share your information with trusted third parties necessary for operating our business, such as:
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Payment processors (Stripe, PayPal, etc.)
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Shipping providers
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Marketing platforms (email and ad services)
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Shopify or other e-commerce backend providers
We do not sell, rent, or trade your personal data to third parties for any reason.
4. Cookies and Tracking Technologies
We use cookies to:
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Remember your preferences
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Enable cart functionality
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Analyze traffic and behavior on our site
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Personalize content and ads
You can manage cookie settings through your browser.
5. Your Rights
Depending on your location, you may have the right to:
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Access the personal information we hold about you
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Request correction or deletion of your data
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Opt out of marketing emails (via unsubscribe link or contacting us)
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Request data portability (EU/UK residents)
6. Data Security
We implement industry-standard security measures to protect your personal information. While no method is 100% secure, we work to ensure the safety of your data.
7. Children’s Privacy
Ochabloom is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “last updated” date.
9. Contact Us
If you have questions about this Privacy Policy or want to exercise your rights, contact us at:
📧 Email: service@ochabloom.shop